Southern Trust Interim Director of Acute Services, Debbie Burns recently hosted an ‘afternoon tea’ celebration for the 18-strong volunteer team who have been helping people coming to Craigavon Area Hospital for the last five years.
Gerardette McVeigh, Trust volunteer co-ordinator for Craigavon and Banbridge, helped arrange the celebration event and said: “This aim of this volunteer service was to provide information, directions and assistance as required by patients and visitors to the hospital and the service has gone from strength to strength demonstrating success in creating a welcoming and helpful atmosphere.”
She added: “The service continually gets positive feedback from service users and staff and they have also won a Trust excellence award in 2011 under the volunteering section. The volunteers are very committed and work well together you will always be greeted with a friendly approach and smiling face.”
Sylvia Gibson is one of the original volunteers and said: “volunteering on the Here to Help desk has given me great satisfaction. It is a very busy service and knowing I am helping others makes me feel good.”
Debbie Burns, Interim Director of Acute Services thanked the volunteers and said: “It is a privilege for me to acknowledge the tremendous contribution our dedicated volunteers have made in the last 5 years. Staff, patients and visitors all value the contribution provided by volunteers who use their wide range of skills, knowledge and experience to provide a unique caring environment for all.”