Staffing levels at the Out of Hours Clinic at Craigavon must be addressed a DUP Councillor has demanded.
After lengthy waiting times in recent weeks, Cllr Carla Lockhart said the situation appears to ‘have escalated’ with more complaints concerning the length of time people are having to wait for a call back and for an appointment.
“I recognise the pressure points and the difficulty with staffing but we must work together to try and address this situation,” she said adding that she is due to meet the Chief Executive of the Trust and will be pressing him on what action is being taken to address the problem.
“People expect a service that will attend to their and their families needs. An eight hour wait on call back is unacceptable when patients are in a distressed state because of their ill health.
“It is time to work with the Department around other methods of service delivery and around the securing of additional staff,” said Carla, who is standing in the Assembly elections.
“This is a challenge I will personally be taking on if elected to the NI Assembly as I believe in Arlene Foster’s vision for a Health Service that works and one that meets the increasing needs of society.”